Product Manager — Business Loans Group
Jun 2022 — PresentICICI Bank Ltd · Mumbai
- Own renewals for the Business Loans Group portfolio — granular follow-ups with business teams, training on transaction-based renewals, and first line for product escalations.
- Built the BLG portfolio waterfall, then partnered with DSAG and the Policy team to automate its preparation and input files end-to-end, including UAT on sample files.
- Drove Smart Top-Up — converting unsecured top-up loans into secured, enhanced top-ups.
- Championed Saral-Vridhi across business, Unified Lending Platform (ULP) and Policy teams, bringing the pre-approved enhancement facility for secured customers onto the digital platform.
- Coordinated project planning and execution across team members and team leads.